L-3 GCS Division Name 2017

L3 Technologies, GCS Division

Attn: Customer Service
Tel: 585-742-9655
GCS.RMASupport@L3T.com

* Required Field
What kind of Shipment is this:
Domestic International
Selecting International Shipment indicates you have read and understood the International Shipment General Guidelines at the bottom of the page.
Customer Information
Company Name *
POC *
Country *
Address Line 1 *
Address Line 2
City *
State *
Zip Code *
Email *
Phone Number *
Return-To Address
Return address is same as Customer Information
Company Name *
POC *
Country *
Address Line 1 *
Address Line 2
City *
State *
Zip Code *
Email *
Phone Number *
Equipment to be returned
Type of System
GCS System Number *
Band
Specific equipment needing repair
Component Serial Number
Number of Cases
Part Number
Problem Information
Problem Field
Problem Description *
Additional Details
Warranty Status
Ship date for return to GCS

The Evaluation Fee will apply if:

  1. No fault is found with the warranty unit or non-warranty unit
  2. The decision is made not to repair the non-warranty problem
  3. The warranty claim becomes void due to damage caused by misuse

* The RMA provided will only be valid for 6 months. After that time a new number or an extension must be requested.

** Information required to confirm warranty status. If not provided, equipment repair may not be covered.

International Shipment General Guidelines

  • Invoice must be in English
  • Each packing list and invoice shall state in adequate detail what merchandise is contained in each individual package. The Packing List and Invoice need a detailed description of the merchandise together with the marks and numbers of the packages in which the merchandise is packed.  Each line item to include the Harmonized Tariff No. 9801.00.1053, the product description, the value, the Serial Number(s) and USML or ECCN"
  • Foreign shipper will provide advance notice, to include a copy of the commercial invoice, to the Importer of Record prior to releasing the commodities for shipment to the U.S. Shipper will forward draft shipping documents (invoice, packing list, airbill, etc) to L-3 GCS (Caroline.Gwilt@L3T.com) for review.
  • L-3 GCS does not care which carrier is used to ship the equipment to the United States, however, please make sure that your preferred carrier understands and the paperwork states: "This equipment stall be turned over to L-3 GCS' custom broker, Unitrans International Corporation for clearance and final delivery to L-3 GCS.  Unitrans can be reached at phone (718) 949-2144 or via fax at (718) 949-2177."

    "NOTIFY U.S. Customs Broker:"
    Unitrans International Corporation
    New York Office (JFK)
    144-18 56th Street
    Jamaica, NY 14434
    ATTN: Rene Schaub (718) 949-2144
    E-Mail: Rene.Schaub@unitrans-us.com
  • The invoice and Packing List shall include one of the following statements:

    If ITAR:  "This shipment is being imported in accordance with and under the authority of 22 CFR 123.4(a)(1)."
    If EAR:  "This shipment is being imported into the United States to the OEM for repair in accordance with and under authority of EAR 15 CFR 740.10."
  • Any questions on shipment, please let Caroline Gwilt know via E-Mail Caroline.Gwilt@L3T.com or Telephone (585) 742-9147
GCS System Numbers can be found on the cases that the system is transported in. The labels can be found on all sides on the case (except the bottom) as highlighted in the pictures below. GCS System Numbers can be found on the cases that the system is transported in. The labels can be found on all sides on the case (except the bottom) as highlighted in the pictures below. GCS System Numbers can be found on the cases that the system is transported in. The labels can be found on all sides on the case (except the bottom) as highlighted in the pictures below. GCS System Numbers can be found on the cases that the system is transported in. The labels can be found on all sides on the case (except the bottom) as highlighted in the pictures below. GCS System Numbers can be found on the cases that the system is transported in. The labels can be found on all sides on the case (except the bottom) as highlighted in the pictures below.
Component Serial Numbers can be found in various places on the equipment depending on the component. The part number and serial number will be found on one of a few different types of labels. Standard labels are shown in example pictures below. Component Serial Numbers can be found in various places on the equipment depending on the component. The part number and serial number will be found on one of a few different types of labels. Standard labels are shown in example pictures below. Component Serial Numbers can be found in various places on the equipment depending on the component. The part number and serial number will be found on one of a few different types of labels. Standard labels are shown in example pictures below. Component Serial Numbers can be found in various places on the equipment depending on the component. The part number and serial number will be found on one of a few different types of labels. Standard labels are shown in example pictures below. Component Serial Numbers can be found in various places on the equipment depending on the component. The part number and serial number will be found on one of a few different types of labels. Standard labels are shown in example pictures below. Component Serial Numbers can be found in various places on the equipment depending on the component. The part number and serial number will be found on one of a few different types of labels. Standard labels are shown in example pictures below. Component Serial Numbers can be found in various places on the equipment depending on the component. The part number and serial number will be found on one of a few different types of labels. Standard labels are shown in example pictures below. Component Serial Numbers can be found in various places on the equipment depending on the component. The part number and serial number will be found on one of a few different types of labels. Standard labels are shown in example pictures below.

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